--- title: Use Your Virtual Assistants to Create SOPs That Really Work description: Remote Professionals assist with creating standard operating procedures that streamline and improve people's performance at work. image: https://blog.anequim.net/hubfs/business-strategic-planning-risk-management-new-markets-opportunities-action-plan-solution-path_t20_VJRbJb%20(1).jpg --- [![anequim-logo-horizontal-SM](https://blog.anequim.net/hs-fs/hubfs/anequim-logo-horizontal-SM.png?width=1201&height=310&name=anequim-logo-horizontal-SM.png "anequim-logo-horizontal-SM")](https://anequim.net/) Open main menu Close main menu - [What We Do](https://anequim.net/what-we-do/) - [Services](https://anequim.net/services/) - [About Us](https://anequim.net/about-us/) [Virtual Assistants](https://blog.anequim.net/tag/virtual-assistants) [SOPs](https://blog.anequim.net/tag/sops) # Use Your Virtual Assistants to Create SOPs That Really Work ![Gwenn Aspen](https://blog.anequim.net/hs-fs/hubfs/anequim-gwenn-aspen.png?width=45&name=anequim-gwenn-aspen.png) [Gwenn Aspen](https://blog.anequim.net/author/gwenn-aspen) [Share this blog post on Twitter](https://twitter.com/intent/tweet?text=I+found+this+interesting+blog+post&url=https://blog.anequim.net/use-your-remote-professionals-to-create-sops-that-really-work) [Share this blog post on Facebook](http://www.facebook.com/share.php?u=https://blog.anequim.net/use-your-remote-professionals-to-create-sops-that-really-work) [Share this blog post on LinkedIn](http://www.linkedin.com/shareArticle?mini=true&url=https://blog.anequim.net/use-your-remote-professionals-to-create-sops-that-really-work) ![anequim-remote-professionals-create-sops-really-work](https://blog.anequim.net/hubfs/business-strategic-planning-risk-management-new-markets-opportunities-action-plan-solution-path_t20_VJRbJb%20(1).jpg) Never underestimate the ability of your Virtual Assistants, or as we refer to them, Remote Professionals (RP) to add value to your bottom line. David Flores started his career as a receptionist, and now serves as the CEO of a company he helped his first employer create. David’s secret to success? It’s all about the Standard Operating Procedures.  ![david-flores](https://blog.anequim.net/hs-fs/hubfs/david-flores.jpg?width=260&name=david-flores.jpg) David Flores, CEO + Director of Process Building PM Solutions Pro When David went to work as an Anequim RP receptionist for House Match, a southern California property management company, he quickly realized that most of the policies and procedures were inside the head of owner Paul Kankowski – and nowhere else. *“It was confusing, so I started asking a lot of questions,”* David said in a recent podcast with me. Through a series of ongoing Zoom meetings, David was able to transfer Paul’s thoughts into data that could be tracked and managed consistently over time by everyone in the company. The duo experimented with a variety of project management software before settling on LeadSimple, which offers a specialized lead management system designed to help small businesses automate their sales process and close more deals.   > “SOPs are a bit like cookie recipes,” David says. “You gather all your necessary ingredients, then follow a sequential set of instructions to reach the intended outcome – a cookie that tastes good every time you make it. If you change the ingredients or leave out a step, you’re not going to want to eat that cookie.”   I asked David to share his recipe for creating and managing SOPs. He boiled it down to three simple steps: 1. Identify a point person who’s responsible for creating and managing your SOPs 2. Establish a process for changing your SOPs and notifying everyone in your company about the changes 3. Create a mechanism for reporting problems so they can be addressed systematically David was also quick to underscore the importance of experimenting with your SOP recipe once it’s established. “Companies grow and change over time, so it’s important that their SOPs reflect this growth and change. That’s what it takes to move a cookie recipe – or an SOP - from good to great,” he said. Today, David is practicing what he preaches as the CEO of PM Solutions Pro, where he serves as director of process building.    For more helpful tips on this topic, download our free e-book: [The No-Fuss Guide to Making (and Using!) Standard Operating Procedures](https://ebooks.anequim.net/the-no-fuss-guide-to-making-and-using-standard-operating-procedures) [![GET THE FREE E-BOOK](https://no-cache.hubspot.com/cta/default/6822539/f1eb66a9-dab8-4012-85e3-517e1e45ae91.png)](https://cta-redirect.hubspot.com/cta/redirect/6822539/f1eb66a9-dab8-4012-85e3-517e1e45ae91)       ![Gwenn Aspen](https://blog.anequim.net/hs-fs/hubfs/anequim-gwenn-aspen.png?width=150&name=anequim-gwenn-aspen.png) #### Gwenn Aspen Gwenn Aspen is the co-founder and CEO of Anequim LLC. Anequim helps property management companies be more efficient and successful through a variety of service offerings. From sourcing and managing professional remote labor from Mexico, to Rent Manager Call Center and Anequim Office Services, Anequim is able to provide game changing results to its clients. She is also co-host of the Bootstrappers Show which releases bi-weekly episodes on Apple Podcasts, Spotify and Youtube. Gwenn was a founder of Wistar Group property management company in Omaha, Nebraska which manages 1,200+ doors which sold to Pure in 2021. Gwenn has a background in the healthcare industry and is a graduate of the University of Michigan. ## Related Articles [![](https://blog.anequim.net/hubfs/New%20website%20thumbnail%20size%20(3).png)](https://blog.anequim.net/anequim-makes-the-2025-inc.-5000-list-four-years-running) ### [Anequim Makes the 2025 Inc. 5000 List, Four Years Running!](https://blog.anequim.net/anequim-makes-the-2025-inc.-5000-list-four-years-running) We’ve got some exciting news to share: **Anequim has once again secured a spot on the [Inc. 5000 list](https://www.inc.com/profile/anequim) of America’s fastest-growing private companies, ranking No. 2,789 in...** ![Anequim](https://blog.anequim.net/hs-fs/hubfs/Anequim-logo-square.png?width=45&name=Anequim-logo-square.png) [Anequim](https://blog.anequim.net/author/anequim) [Read More](https://blog.anequim.net/anequim-makes-the-2025-inc.-5000-list-four-years-running) [![anequim-bootstrappers-leadership-accountability](https://blog.anequim.net/hubfs/anequim-bootstrappers-leadership-and-accountability-chris-mangan.jpg)](https://blog.anequim.net/bootstrappers-leadership-and-accountability-insights-from-chris-mangan) [Entrepreneurship](https://blog.anequim.net/tag/entrepreneurship) [Leadership](https://blog.anequim.net/tag/leadership) ### [Leadership and Accountability, insights from Chris Mangan](https://blog.anequim.net/bootstrappers-leadership-and-accountability-insights-from-chris-mangan) ## Stay Hungry, Break Things, This Is the Bootstrappers Show. #### In this episode, we talk about how to have an effective meeting, how to hold people accountable, and how to... ![Bootstrappers For Entrepreneurs - A podcast by Anequim LLC](https://blog.anequim.net/hs-fs/hubfs/Bootstrappers-profile-picture.jpg?width=45&name=Bootstrappers-profile-picture.jpg) [Bootstrappers For Entrepreneurs - A podcast by Anequim LLC](https://blog.anequim.net/author/bootstrappers-a-podcast-by-anequim-llc) [Read More](https://blog.anequim.net/bootstrappers-leadership-and-accountability-insights-from-chris-mangan) #### About - [About Anequim](https://anequim.net/about-us/) - [Meet the Team](https://anequim.net/meet-the-team/) #### Services - [Accounting Services](https://anequim.net/services/accounting-services/) - [Administrative Support](https://anequim.net/services/administrative-support/) - [Customer Service](https://anequim.net/services/customer-service/) - [Marketing Services](https://anequim.net/services/marketing-services/) - [Property Management Services](https://anequim.net/services/property-management-services/) - [Solutions for Rent Manager Users](https://anequim.net/services/solutions-for-rent-manager-users/) #### Library - [Blog](https://blog.anequim.net/) [Follow us on Facebook](https://www.youtube.com/Anequim) [Follow us on LinkedIn](https://www.linkedin.com/showcase/anequimmx/) [Follow us on Twitter](https://twitter.com/AnequimUS) [Follow us on Instagram](https://www.facebook.com/AnequimUS/)