It is difficult to define toxic company culture, but you know it when you’re in one. When I was new at running companies I had an employee who worked in the front office, and when I would walk in the door in the morning I would always greet her and say, “Good morning (let’s call her..) Brenda!” and then one day she didn’t feel like she had to say hello back. She just looked at me and sneered. That was when I knew that I had a company culture problem on my hands.
The Bridge Between Your Business and Success
WHAT YOU WILL LEARN
Chris Clothier of REI Nation manages over a billion dollars in real estate assets with his turnkey model in 11 markets. In this episode we have a conversation with Chris about how he manages his scaling business while maintaining a winning culture. We discuss what it looks like to hold people accountable to tight processes and maintain quality controls to provide excellent customer service at every interaction.