The Bridge Between Your Business and Success

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Reduce Stress With After-Hours Maintenance That Doesn’t Suck

WHAT YOU WILL LEARN

In this episode of Bootstrappers we discuss common issues with after hours maintenance and how to solve them so you and your team can get your lives back. This episode goes over how to avoid burnout, how to not be held hostage by your maintenance staff and have a winning, 5 star review worthy, 24/7 service without all the headaches of being on call constantly. Don’t miss this episode!

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How to Set Healthy Boundaries With Clients & Tenants

WHAT YOU WILL LEARN

What are the rules of engagement you set for your clients and tenants? In this episode we discuss common rules in the industry and also the deeper questions about what kind of company you want to run, what your rules say about the service you offer and understanding your value. It is all on this do-not-miss episode of Bootstrappers.

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What is the Best Structure for Your Property Management Company?

WHAT YOU WILL LEARN

One question we get asked a lot is how we suggest property management companies structure their organizations. We hear so much about “right person, right seat” but do we have the right seats, to begin with? In this episode, we will have a conversation with property management thought leader, Brad Larsen, about the different organizational structures we have used in our property management organizations. We will explore what problems we faced with each one, what structure we settled on, and why and what things to consider as you analyze your organization. You don’t want to miss this thought-provoking episode! 

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How to Bring Your Maintenance In-House

WHAT YOU WILL LEARN

The decision on whether to bring maintenance in-house is a big one for any property management company. In this episode, we explore the ins and outs of bringing maintenance in-house. How do you keep people safe? What KPIs should you measure for maintenance? What workflows are best? How do you manage maintenance professionals? Should you buy fleet vehicles? Does it make money? Get the answers to these questions and more on this episode.

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Traction: How to Turbocharge your Organization using EOS

WHAT YOU WILL LEARN

Implementing the methodology outlined in the book Traction by Gino Wickman took our property management company to the next level, and was the single biggest game-changer we made in the last 4 years to move our business forward. Jeremy and I discuss how we made the change to become a Traction company, how we operate our meetings, what software we use to hold ourselves accountable, and the results implementing it has had on our leadership style, confidence, and business outcomes. We also bring in the business coach extraordinaire, John Lund, to tell us what an EOS Implementer® can do for your organization and how hiring one can improve your strategic planning. Don’t miss this incredible episode of Bootstrappers!

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