The Bridge Between Your Business and Success

It is difficult to define toxic company culture, but you know it when you’re in one. When I was new at running companies I had an employee who worked in the front office, and when I would walk in the door in the morning I would always greet her and say, “Good morning (let’s call her..) Brenda!” and then one day she didn’t feel like she had to say hello back. She just looked at me and sneered. That was when I knew that I had a company culture problem on my hands.

WHAT YOU WILL LEARN

Onboarding new team members can be a daunting task. In this episode of Bootstrappers we discuss best practices for getting the best outcomes and high performance right out of the gate. We tackle how to set up team members for success.

WHAT YOU WILL LEARN

People often feel overwhelmed at work and immediately think they need an executive assistant. However, our experience at Anequim has shown us that sometimes an extra hand in the operations can be better at helping busy CEOs reduce their workload rather than an Executive Assistant.

WHAT YOU WILL LEARN

Some people are really good at committing to goals and achieving them. Brad Larsen, CEO and founder of RentWerx, the Property Management Mastermind Conference, and the Property Management Mastermind podcast is one of those people. In this episode, we explore his underlying beliefs around goal setting, his habits, rituals, and how he overcomes obstacles to make his dreams a reality.

WHAT YOU WILL LEARN

Gwenn and Viry Discuss the pros and cons of working remotely, and what it’s like working and living full time alongside your partner, and the challenges that come with it.

Interviewing candidates for jobs is one of the hardest business skills to master. It has been said that when we interview people we don’t actually interview the person, we interview their representative. Which is true, both the interviewee and the interviewer are putting on a show through the process. When everyone is puffing up their chests and fluffing up their resumes it is hard to make any real assessment on how they will perform on the job. This is why it sometimes feels like a different person shows up to work than the one who was interviewed.

WHAT YOU WILL LEARN

Chris Clothier of REI Nation manages over a billion dollars in real estate assets with his turnkey model in 11 markets. In this episode we have a conversation with Chris about how he manages his scaling business while maintaining a winning culture. We discuss what it looks like to hold people accountable to tight processes and maintain quality controls to provide excellent customer service at every interaction.

WHAT YOU WILL LEARN

Relationship Selling is a type of sales where the relationship goes beyond just one sale and helps companies get customers for life. Peter Hernandez, VP at Citizen Home Solutions, and the whole team excels at this skill. In this episode we will discuss how he has done this, trained his team to do it in their own style and why relationship selling is even more important in our social media driven environment.

WHAT YOU WILL LEARN

Sarah Durbin is known in the property management world as someone who can come into your PM company and really impact your bottom line. She is the ultimate change agent. In this episode we discuss change management with Sarah Durbin. What are the best practices, what are the pitfalls and what kinds of changes will really transform our businesses.

WHAT YOU WILL LEARN

Sometimes we know our business has issues but we don’t even know where to start on fixing them. On this episode of Bootstrappers we will speak with Deb Newell, proven consultant in the property management industry about how we can evaluate the health of our business and make steps to fix them. From high turnover to rolling out changes in the business we will cover the hardest management topics. It is all on this episode of Bootstrappers.